Terms
Last updated 11 August 2026
What we provide
Quokka reads connected sources and presents what it finds. We aim for it to be accurate and we measure how often it is wrong, but it is software reading human writing: treat what it tells you as evidence, not as gospel. Every fact links to its source so you can check it.
What you are responsible for
- Telling your employees that Quokka is connected. We provide a screen showing them exactly what is read; using it is your responsibility.
- Having the right to connect the accounts you connect.
- Everything sent from your accounts. Quokka drafts; a person approves and sends.
Payment
Monthly, in advance. Cancel any time and it stops at the end of the month you have paid for. No refund of a part month, no notice period, no minimum term.
Ending it
You can leave at any time. Your email stays where it always was. We only ever read it. Thirty days after you leave, we destroy the keys and everything we derived becomes unreadable.
Limits
We do not guarantee the service is uninterrupted or error-free. Our liability is limited to the fees you paid in the twelve months before a claim. Nothing here limits liability that cannot lawfully be limited.
Law
These terms are governed by the law of England and Wales.