Why nobody updates the CRM
The problem is not laziness or training. It is that filing notes is work with no reward for the person doing it.
· 2 min read
On sales pipelines, CRM data that quietly goes wrong, and what it takes to trust software that reads your email.
The problem is not laziness or training. It is that filing notes is work with no reward for the person doing it.
· 2 min read
Software that reads your email has to prove where each thing it tells you came from. Anything else is a confident guess.
· 2 min read